Senior Solutions Engineer
An Introduction to Primer
Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.
Watch our showcase >
Read up on our $100m Series C
Learn more about our culture >
🔎 What will you be doing?
• Working closely with our growing sales team to identify merchant pain points and consulting with those merchants on the value of Primer to address them
• Providing technical expertise to the sales team to partner with them in business development
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Driving forward client engagements via discovery sessions, solution design workshops, product demos, developer Q&As, and more
• Guiding merchants from initial conversations in pre-sales through to successful go-live and ramp-up, ensuring a smooth end-to-end integration process
• Acting as a project owner during complex merchant integrations, aligning internal and external stakeholders, creating implementation plans, and mitigating risks proactively
• Collaborating with our Product team, using your market learning to identify feature enhancements and new features to better serve our merchants
👀 What we’d love to see:
• Previous experience in a merchant-facing role with a complex API product, ideally in payments
• Comfortable implementing frontend SDKs in web or mobile environments and advising developers on integration best practices
• Confidence and ease in leading discovery sessions, joining presentations at C-level, and working with technical counterparts at some of the largest merchants
• Deep i...