Senior Technical Account Manager

WHAT TO EXPECT

Heron Power is a startup company building cutting-edge power electronics for the 21st-century grid. We aim to debottleneck the growth of electricity generation and consumption with scalable, innovative, and less costly hardware solutions, accelerating the electrification of everything.

Our first focus goal is to build better converters (inverters & rectifiers) to connect large-scale renewables, storage, and loads to the grid. Heron Power’s leadership team is made up of seasoned veterans who have designed and shipped gigawatts of power conversion products over the past decade.

We understand that no one individual knows everything. We will all learn a lot together and from each other. We strive to build a collaborative, enriching environment conducive to personal, technical, and career growth. You can expect to work in a dynamic and collaborative environment, driven by first principles engineering, solving difficult problems.

 

JOB OVERVIEW

Heron is hiring its first Senior Technical Account Manager/Sales Engineer. You'll work directly with the Sales team to turn customer needs into winning solutions built on the Heron Link, our MVAC-interface power electronics platform, which is typically paired with an energy storage solution. You'll help shape product concepts, design solutions for specific customer sites, and put together proposals. As the first hire in Sales Engineering, you'll help build the function and have plenty of room to grow with it.

 

HOW YOU WILL CONTRIBUTE

- Partner with Sales to qualify opportunities and define product concepts around customer needs

- Act as the technical lead with customers on calls, site visits and design reviews

- Develop site-specific designs covering system sizing, storage configuration, single-lines and layouts

- Pull together technical proposals, pricing inputs and responses to RFPs and RFIs

- Bring customer feedback to engineering and product so offerings keep improving

- Build the tools,...