SMB Account Manager - Spanish
As a Spanish-speaking SMB Account Manager at Motive, you will play a pivotal role in managing and expanding relationships with small and medium-sized business clients. This position is integral to Motive's revenue stream, as SMB customers constitute the majority of the company's client base. The role is based remotely in Islamabad or Lahore, offering an opportunity to work within a dynamic and diverse team dedicated to enhancing operational efficiency and safety for clients across various industries.
In this role, you will be responsible for developing strong executive relationships and gaining a deep understanding of each client's business to identify growth and expansion opportunities. Your day-to-day activities will include conducting surveys to understand client pain points, aligning their needs with Motive's solutions, demonstrating software and solutions to fleet managers, collaborating with cross-functional teams to support and grow customer accounts, proactively managing contract renewals to minimize churn, resolving client issues by identifying problems and implementing optimal solutions, and effectively planning to meet and exceed business goals and revenue quotas.
The ideal candidate will possess proficiency in both English and Spanish, with at least two years of relevant or transferable work experience post higher education. A strong end-to-end ownership attitude is essential, encompassing the ability to identify opportunities, conduct demonstrations, involve partner teams, and close deals. Leadership or management experience is preferred, with the capability to influence both internal stakeholders and key external decision-makers. Additionally, the candidate should have a strong ability to build rapport with executive decision-makers, influencing outcomes through an understanding of the customer's business and the unique solutions that Motive can deliver.
Motive offers a collaborative and inclusive work environment that values diversity and continuous improvement. Employees are encouraged to develop a deep understanding of the company's technology platform and operations, using that knowledge to contribute to business iterations. The company supports professional growth and provides opportunities to engage with a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.