Social Manager

The Social Manager at WPP Media plays a pivotal role within the INFLUENCE team, bridging high-level strategic vision with day-to-day execution excellence. This position is integral to WPP Media's mission of helping brands authentically connect with audiences through trusted voices. The role requires a blend of creative insight, operational rigor, and emerging leadership skills to evolve the company's social offerings.

Key responsibilities include leading and developing Social Executives to foster a high-performance, collaborative team culture. The Social Manager acts as the primary day-to-day contact for senior clients, ensuring satisfaction through exceptional output and strategic alignment. Additionally, the role involves supporting the Director in identifying upsell opportunities and maintaining high team resource efficiency. Ensuring "gold-standard" delivery of content calendars, reporting, and social-first production is also a critical aspect of the position.

The ideal candidate possesses 4–6 years of experience in social media or social content production, preferably within an agency environment. Proven experience in managing or mentoring junior team members is essential. A strong track record of managing client relationships and presenting strategic recommendations is required. Expertise in social management and listening tools, such as Sprout, Sprinklr, Meltwater, or Brandwatch, is necessary. A deep understanding of platform-native features on TikTok, Instagram, and Reels, and how to leverage them for brands, is also important.

WPP Media offers a dynamic work environment that fosters creativity and collaboration. Employees have access to a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive team culture. The company is committed to diversity and inclusion, ensuring that all employees feel valued and have the opportunity to grow within the organization.