Solution Engineer
The Solution Engineer at GHX plays a pivotal role in bridging the gap between complex customer challenges and effective healthcare supply chain solutions. As the technical cornerstone of the sales team, this position involves translating intricate client needs into compelling product demonstrations and leading discovery sessions that align with each customer's unique business processes. GHX, a healthcare business and data automation company, empowers organizations to enhance patient care and achieve significant industry savings through its cloud-based supply chain technology platform.
In this role, the Solution Engineer is responsible for delivering high-impact product demonstrations tailored to customer priorities, supporting the sales team by presenting GHX products to prospects and at industry conferences, and preparing findings to validate sales opportunities. Additionally, the position involves crafting responses to RFIs and RFPs, addressing industry-specific questions, capturing technical requirements for implementation teams, and collaborating with field sales to define account strategies and pipeline plans. The Solution Engineer also provides valuable feedback to Product Management and Product Marketing, delivers training to sales teams, and maintains a network to stay informed about industry trends and competitive activity.
Candidates for this position should possess over three years of experience in healthcare supply chain management and a proven track record in pre-sales within a SaaS environment. A strong command of ERP and EHR systems, such as Workday, Oracle Lawson, Infor, SAP, Meditech, PeopleSoft, and Epic, is essential. Proficiency in data analysis tools like Excel, including pivot tables and data visualization, is required. The role also demands excellent presentation skills, the ability to engage with diverse audiences from IT leads to C-suite executives, and a solid understanding of AI tools for tasks like discovery preparation and demo creation. A bachelor's degree in business or a technical field, or equivalent experience in pre-sales, product management, or engineering, is preferred.
The compensation for this role ranges from $81,000 to $108,000 annually, with eligibility for commission. GHX offers a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) retirement savings plan with employer match, financial advising sessions, tuition reimbursement, and health savings accounts with employer contributions. Additional benefits encompass life and disability insurance, paid time off, sick days, stress management resources, and wellness programs. Employees also have access to flexible work arrangements, including remote options, and are encouraged to participate in community volunteer activities.
GHX fosters a collaborative and mission-driven culture, emphasizing values such as collaboration, innovation, inspiration, and growth. The company is committed to diversity, equity, and inclusion, with dedicated staff and documented policies promoting these principles. Employees benefit from flexible work schedules, remote work programs, and a supportive environment that encourages professional development and internal mobility. GHX's mission to simplify healthcare and improve outcomes provides employees with a sense of purpose and the opportunity to make a meaningful impact in the healthcare industry.
Joining GHX as a Solution Engineer offers the opportunity to be at the forefront of transforming healthcare supply chains, working alongside a dedicated team to deliver innovative solutions that enhance patient care and drive industry savings. The role provides a dynamic and supportive environment where professionals can grow, collaborate, and contribute to the company's mission of creating a future where affordable, quality healthcare is possible.