Solutions Architect

About Us: At Ema we are building the world’s largest agentic AI platform. We are on a mission to 10x workforce productivity by helping enterprises build and deploy their own AI employees. We are backed by marquee investors (Accel, Prosus, SCB10X, Hitachi Ventures, Sozo Ventures to name a few) and have raised over $60M+ till date. Our founders (Surojit Chatterjee and Souvik Sen have deep experience in building and scaling products from their stints at Google, Coinbase, Flipkart and Okta. 

In this role, you will:

- Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs.

- Develop an in-depth understanding of Ema’s technology and underlying architectures

- Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits.

- Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment.

- Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. 

- Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems.

- Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. 

- Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders.

- Help take Ema’s solution from POC to production. 

- Understand customers cloud/on-prem environment and their unique needs for deploying Ema’s solutions. Work with our engineering t...