Sr. Manager, Internal Audit (WLS)

Wolt License Services Oy (WLS) is a regulated payments and e-money institution supporting Wolt across 20 EEA markets. As a licensed and supervised financial institution, WLS manages merchant payment flows and is responsible for ensuring compliance with applicable regulatory requirements, including safeguarding of customer funds, AML obligations, and maintaining a strong internal control environment. The Internal Audit function provides independent and objective assurance over governance, risk management, and internal controls across the regulated payments business. The team partners closely with senior management, Risk, Compliance, FinCrime, Technology, and external stakeholders to evaluate risk, strengthen control frameworks, and support sustainable growth in a highly regulated environment.

You will report into the Director of Internal Audit, International and serve as the Senior Manager, Internal Audit for Wolt License Services. You will be responsible for building and executing a comprehensive, risk-based internal audit plan covering payments, e-money services, regulatory compliance, financial processes, and IT systems. Based in our Deliveroo Headquarters in London, this role will lead the internal audit function for WLS while also partnering across the broader Internal Audit organization, including Wolt, Deliveroo and DoorDash. You will act as an independent advisor to management and the Board, providing meaningful insights that strengthen governance, enhance operational resilience, and ensure regulatory alignment.

Key responsibilities include developing and executing a risk-based audit plan covering all significant areas of the regulated payments and e-money business, periodically reassessing audit priorities in light of regulatory developments, emerging risks, and business changes across EEA markets, leading end-to-end audit engagements, including planning, fieldwork, reporting, and follow-up, in accordance with professional audit standards, evaluating the design and effectiveness of internal controls across payments operations, safeguarding, AML, compliance, IT systems, and financial reporting, identifying potential areas of vulnerability and risk; recommending practical, business-focused corrective action plans, providing clear and concise reporting to senior management, the Audit Committee, the Board of Directors, and the Corporate Compliance Committee on a regular basis, and as directed, to ensure stakeholders are informed of the operation and progress of audit and compliance efforts, while supporting communications with regulators and external auditors, coordinating and contributing to training initiatives that promote a strong culture of compliance, accountability, and internal control awareness, designing and enhancing methodologies, procedures, and tools that elevate the maturity and scalability of the Internal Audit function, partnering closely with Risk, Compliance, and FinCrime teams to monitor the evolving risk landscape and proactively address control gaps, and supporting broader global Internal Audit and Compliance initiatives, including but not limited to leading, managing, or contributing to ERM programs; financial, compliance, and operational audits; fraud and ethics investigations; revenue assurance projects; and other risk and compliance initiatives beyond the WLS scope, as directed by IA leadership.

The ideal candidate will have 10+ years of internal audit experience, preferably within financial services, payments, fintech, or regulated institutions, a strong understanding of European payment regulations, including PSD2, AML Directives, safeguarding requirements, and GDPR, experience developing and executing risk-based audit plans in regulated environments, the ability to independently lead audits, investigations, and control assessments while navigating complex regulatory landscapes, a builder mindset who thrives in evolving environments and can establish structure, processes, and governance frameworks where needed, strong analytical skills and the ability to evaluate complex operational and technical processes, effective communication skills with senior leadership, Boards, regulators, and cross-functional stakeholders, detail-oriented with the ability to identify inconsistencies, control weaknesses, and emerging risks, flexibility in managing multiple priorities in a fast-paced, dynamic organization, awareness of regulatory changes across Europe and proactively assessing their impact on internal controls and risk management, a strong team-oriented mindset, collaborating effectively across the broader Internal Audit organization, stakeholders, external consultants and fostering a culture of trust, accountability, and continuous improvement, and professional certifications such as CIA, CPA, ACCA, or equivalent are a plus.

Wolt offers a dynamic and exciting work environment where you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. If you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.