Staff Product Engineer

HEALTHCARE SYSTEMS ARE STRUGGLING; OUR SOLUTION IS COMMUNICATION.

Healthcare systems are struggling, and our solution is communication. We have a bold vision: everyone involved in a patient’s care, including the patient, should be able to communicate easily with each other. We believe every NHS staff member should use our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar. Our products are used daily by over 98% of GP practices and half of NHS hospitals, impacting millions of lives.

As a Staff Product Engineer, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care by defining and driving architectural vision, technical strategy, and engineering standards across an entire product group. You will also be a key engineering leader, guiding the product group toward the best solutions for both today and the future.

The Unique Challenges You'll Solve:

As a Staff Engineer, you will be trusted to influence and align multiple teams, ensuring our platform remains scalable, reliable, and innovative as we continue to grow. You'll be:

- Driving Architectural Excellence: You will set the technical direction for an entire product group, collaborating with engineers, product managers, and designers to define our long-term architectural vision. Your deep understanding of distributed systems, APIs, data modelling, and cloud services will shape how we build and evolve our platform.

- Championing the "Product Engineer" Mindset: You'll ensure that product thinking is embedded throughout the engineering process, so we build the right features for our users in a maintainable, robust way. You will also inspire teams to stay close to our users by joining user research sessions or partne...