Store Manager - Metrotown
Join us to build a more rewarding financial future for all Canadians
At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.
- #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!
- #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
- Top-ranked mobile apps and credit cards
- Team of 500+ people
- 1M+ customers
- 10K+ retail partners
The Role
The Store Manager oversees all aspects of store operations, including sales performance, staffing, inventory management and customer service. The Store Manager will recruit, train, and motivate a high-performing team, provide ongoing coaching and feedback, and foster a positive work environment that promotes teamwork and collaboration. Successful candidates will be skilled in providing exceptional customer service, addressing customer inquiries and concerns in a timely manner, and implementing strategies to enhance the overall customer experience while simultaneously driving sales.
What you’ll be doing:
- Oversee operational and sales performance, ensuring brand consistency and targets are met across assigned sites (up to two locations).
- Maintain a visible presence on the sales floor, setting the standard for client interaction that may include generating sales by actively selling company products and services along...