Strategic Account Executive - Financial Services
The Strategic Account Executive - Financial Services at Talkdesk is a pivotal role focused on driving new business development within large enterprise accounts in the financial sector. This position involves managing the complete sales cycle, from initial engagement to closing deals, while fostering and expanding relationships with key stakeholders across various business units and divisions. The role requires a deep understanding of customers' business strategies to effectively manage a sustainable portfolio and collaborate with internal teams to deliver tailored solutions.
Key responsibilities include developing and executing comprehensive sales strategies, engaging with strategic alliances, and leading the end-to-end sales process by coordinating with resources such as Sales Engineers, Professional Services, Executives, and Partners. The role also involves bringing innovative ideas to showcase Talkdesk's competitive advantages, meeting and exceeding revenue quotas, and building lasting relationships with management, team members, and customers. Additionally, the Strategic Account Executive is expected to communicate accurate forecasts, address market needs, and prioritize customer requirements to ensure successful deal closures.
Candidates should have over eight years of direct sales experience, preferably in SaaS, with a proven track record of exceeding quotas. Experience in selling enterprise software solutions to financial services accounts and expertise in strategic value-based selling are essential. Strong analytical skills, business acumen, and the ability to adapt to dynamic environments are crucial. The role demands excellent communication and presentation skills, extensive negotiation experience, and the capability to operate effectively in a fast-paced startup environment. A Bachelor's degree is required, and knowledge of Contact Center as a Service (CCaaS) is advantageous.
The compensation package includes an On-Target Earnings (OTE) range of $320,000 to $360,000, with additional incentives such as equity and bonuses based on role and level. Benefits encompass comprehensive health insurance (medical, dental, vision, life, and disability), a 401(k) retirement plan, and an uncapped paid time off program for exempt employees. Employees also receive 14 paid holidays annually and paid sick leave, subject to manager approval and business needs.
Talkdesk is a global leader in Customer Experience Automation (CXA), redefining how brands interact with customers through AI-driven solutions. The company fosters an inclusive culture where diverse perspectives drive success, and every voice is valued. Talkdesk has been recognized as a Leader in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS) and has been featured on the Forbes Cloud 100 for seven consecutive years. Joining Talkdesk offers an opportunity to be part of a dynamic team shaping the future of customer experience automation.