Strategic Account Executive, Player-Coach
What do we do?
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.
We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally.
The Role:
We are looking for a resourceful, ambitious, and autonomous sales leader and specialist, preferably with a strong understanding of SaaS or Payments, to join Paddle during a period of unprecedented growth. As a Strategic Account Executive, Player-Coach, you will occupy a unique hybrid role: acting as a high-impact individual contributor closing our most complex deals, while simultaneously serving as a mentor and tactical guide for a small team of upmarket and strategic AEs.
As a senior member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You’ll engage directly with a diverse range of companies, from high-growth AI and mobile app studios to established enterprise SaaS businesses, as they navigate their global e-commerce and billing needs. Beyond your own quota, you will be a guide for the Strat AE team, providing the support and guidance necessary to navigate complex, multi-threaded selling environments.
What you'll do:
- Own & Grow a Strategic Book: Manage a high-value portfolio of existing Paddle customers, developing long-term account plans to maximize Net Revenue Retention (NRR).
- Quarterback the new channels and product launches: Lead the full sales cycle for demoing new features and closing complex cross-sell deals. Work closely across both the customer and Paddle stakeholders to find new win wins (including CSMs, Product, Exco, Leadership)
- Executive Rel...