Tax Expert (Reviewer) - Seasonal

About the role

april is looking for credentialed Tax Experts (Reviewer) who thrive in fast-paced environments, adapt quickly, and care about delivering great service. In this role, you’ll prepare tax returns and give tax advice to clients using april’s professional tax services, which are embedded in our financial partners’ sites. You’ll be a part of a collaborative team where we build, learn, and iterate quickly, and your insights help shape the experience we deliver. This is a full time, US based position starting in January/February through April 30th, 2027. Sound like you? Let’s change how taxes get done.

Key responsibilities

- Review individual and business tax returns prepared by tax preparers, ensuring accuracy, completeness, and compliance with applicable tax laws and regulations

- Comfortable using AI-enabled review tools as part of the workflow, with demonstrated ability to adapt to evolving review processes while applying sound judgment informed by professional experience.

- Conduct detailed quality assurance checks, identifying errors, inconsistencies, or optimization opportunities and providing clear corrections or guidance

- Oversee the finalization of tax filings, including sign-off/approval of returns prior to e-filing submissions and re-efiling after capturing and fixing rejection errors for timely acceptance of returns

- Handle complex or escalated tax situations, applying professional judgment and collaborating with internal experts as needed to resolve issues

- Support and mentor tax preparers by providing feedback, coaching, and reinforcing best practices to improve overall team quality and consistency

- Maintain strong client experience by addressing key tax-related questions, clarifications, or escalations in a clear and professional manner when needed

- Share recurring issues, process gaps, and product feedback with leadership and product teams to continuously improve tools, workflows, and overall filing accuracy and effi...