Technical Solutions Engineer

OUR MISSION

At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved.

We’ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility.

The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the 4th fastest growing startup in Europe & the Sunday Times' #1 Best Medium Sized Tech Company To Work for.

Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who’ve grown unicorns, shipped world-class products, and executed at the highest levels. You’ll work alongside leaders like Ben Abs Sabrina and Rebe

FIND OUT MORE ABOUT THE TEAM AND LIFE AT OMNEA HERE

THE ROLE

AI is changing what "technical support" means at a fast-growing SaaS company. The old model was reactive: wait for a ticket, dig through logs, escalate up a chain until someone senior enough could unblock it. Increasingly, the first pass on an integration failure or a broken workflow can be directed rather than done line by line by hand: AI can trace through logs, draft hypot...