Technical Writer (Data Security, SaaS)

ABOUT THE COMPANY

Our client is a fast-growing innovator in data privacy and security, offering an AI-powered platform that simplifies compliance and governance. With Fortune 100 customers and a collaborative team, they're making an impact in e-commerce and retail markets while fostering a culture built on transparency and ethical standards.

THE MISSION

Help organizations confidently navigate complex data privacy regulations. Your clear documentation and educational content will empower users to maximize the value of a cutting-edge platform designed for security and compliance.

THE OPPORTUNITY

Join a mission-driven team as a Technical Writer and make your mark in privacy technology. Perfect for recent graduates, this role lets you simplify complex software, help customers succeed, and contribute to a trusted brand in a growing industry.

WHAT YOU'LL DO

- Create user-friendly documentation for SaaS products that's clear and accessible

- Develop engaging instructional videos explaining key features

- Work with developers to understand the platform and gather technical details

- Ask smart questions to ensure comprehensive coverage

- Transform technical concepts into content that works for all users

WHAT YOU BRING

- Bachelor's degree (English, Communications, Computer Science or related field is a plus)

- 0-3+ years of experience in technical writing or content creation

- Strong written and verbal English communication skills

- Ability to understand technical products and explain them clearly (e.g. you can explain what is SaaS at our HR screen)

- Great storytelling skills and attention to detail

- Comfortable collaborating with developers and asking questions

- SaaS platform experience is preferred

- Ability to work 2–3 days per week in Tysons, VA

KEY SUCCESS DRIVERS

- High ethical standards and transparency

- Self-discipline and motivation

- Customer-focused mindset

- Proactive and energetic approach

- Adaptability in...