Trade Support Operations (IT Support)
The Trade Support Operations (IT Support) role at Gelber Group involves providing first- and second-line technical assistance to traders and staff, ensuring the seamless operation of trading applications and systems. This position is based in Amsterdam, Netherlands, and is integral to supporting Gelber's expanding European trading operations. The role offers exposure to exchange-traded financial markets and the technology that underpins Gelber's trading activities.
Key responsibilities include real-time monitoring and support of trading applications, troubleshooting technical and operational issues to minimize disruptions, and collaborating with traders and technology teams to resolve problems effectively. The role also involves developing an understanding of trading workflows and identifying opportunities to enhance monitoring and support processes through automation and other technologies.
Candidates should possess a university degree and at least two years of relevant experience. A general understanding of Windows and Linux operating systems, basic SQL knowledge, and familiarity with Python or PowerShell are advantageous. Strong analytical and problem-solving skills, effective communication abilities, and a proactive approach to issue resolution are essential. The role requires occasional lifting of IT equipment up to 25 kg and a willingness to work early schedules with flexibility to support global trading operations.
Gelber Amsterdam offers a comprehensive benefits package, including health insurance reimbursement, pension plans, annual performance-based bonuses, health club membership reimbursement, and generous vacation time. Employees also enjoy social events, charitable giving opportunities, and a casual dress code. The office is situated in a major Amsterdam business district with excellent transportation connections.
Gelber Group is a global proprietary trading firm with over 40 years of experience, known for its innovative and enduring presence in the industry. The company fosters a culture of entrepreneurship, innovation, and collaboration, empowering team members to make meaningful impacts from the start. Gelber's flat organizational structure emphasizes meritocracy, attracting individuals who contribute to the firm's consistent success.