Vendor Programs Lead

ABOUT US

- At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.

- We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

- Our co-founders are Bret Taylor and Clay Bavor Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. 

WHAT YOU’LL DO

- Act as the DRI for procurement and vendor management, overseeing the full lifecycle from vendor onboarding through renewal and offboarding.

- Partner with Legal, Finance, Partnerships, and Operations to develop scalable systems for vendor sourcing, contract review, compliance, and spend.

- Create and implement procurement templates and tools that make it easy for teams to move fast while maintaining accountability.

- Lead contract negotiations to drive favorable terms, manage spend, and minimize risk across all categories.

- Track and analyze company-wide vendor spend, providing actionable insights to leadership on efficiency, performance, and ROI.

- Build strong relationships with internal stakeholders to ensure vendor performance aligns with Sierra’s strategic prio...