VP Customer Success
A rare opportunity to take real ownership in a fast-scaling European insurtech — and shape outcomes that matter.
At Insify, we build insurance for entrepreneurs because we are entrepreneurs ourselves. We know what it’s like to build something from scratch, to take risks, and to carry responsibility that doesn’t switch off at 5 pm.
Our mission is simple but ambitious: to make business insurance 10x simpler, faster, and fairer for entrepreneurs and SMEs across Europe. No paperwork. No fine print. No legacy complexity. Just modern software, smart automation, and a relentless focus on the customer. We are a high-growth European scale-up, backed by €43M from world-class investors, on a mission to become a global leader in digital insurance for entrepreneurs and SMEs. Starting in the Netherlands, we’ve expanded into France and Germany, and we’re only accelerating from here.
At our core, we’re a tech company. We build our own insurtech platform and rely heavily on data, automation, and AI to redesign the end-to-end insurance experience: from underwriting to claims. Combined with a fully digital customer portal and strong UX, we’re turning insurance into something surprisingly simple, transparent, and fair.
We’re led by seasoned entrepreneurs who’ve built and scaled companies before, and we bring that same ambition, urgency, and ownership mindset to everything we do.
Our culture (read this carefully)
We’re not just building a company, we’re building a category leader. That comes with ambition, responsibility, and pace.
Our culture is defined by three things:
High ownership
People own problems end-to-end. If something is unclear or broken, we don’t wait — we step in and fix it.
High pace
Priorities shift, and decisions are made quickly. We value momentum and learning over perfection.
High standards
Outcomes matter more than optics. We care about results, quality, and follow-through.
At the same time, you won’t be doing this alone.
We believe great work happ...