Workplace Manager

As the company scales, success increasingly depends not just on research excellence, but on building an environment where teams can consistently operate at a high tempo—with minimal friction and a strong sense of belonging.

Success in this role looks like building and operating a workplace that “just works”: day-to-day operations are quiet and reliable, employees feel supported and welcomed, and the workplace becomes a competitive advantage for focus, collaboration, and retention.

THE TEAM

This role is a key partner to People/Operations and works cross-functionally with Research, Engineering, IT, Finance, Legal, and external vendors (building management, contractors, security, A/V, furniture, etc.). It sits close to leadership priorities because workplace decisions directly affect productivity, culture, and cost.

There is no narrow lane: the mandate is to own workplace outcomes end-to-end and continuously improve how the office functions as we scale.

IN THIS ROLE YOU WILL

- Own day-to-day workplace operations to keep the office running smoothly (facilities issues, supplies, conference rooms, mail, visitors, onsite support, shared spaces).

- Build and manage the vendor ecosystem (janitorial, security, access control, furniture, catering, repairs, IT/AV partners, etc.), including sourcing, negotiating, and performance management.

- Create scalable workplace systems and processes (ticketing/intake, procurement workflows, inventory, onboarding checklists, documentation, office norms) that reduce interruptions and increase reliability.

- Partner with People Ops on holistic employee experience, including onboarding moments, in-office rituals, events, and programming that reinforces belonging and connection - all while facilitating focused work.

- Support wellness-oriented workplace practices, such as ergonomic setups, workspace standards, healthy routines, and clear guidance/resources—coordinating with benefits/People where applicable.

- Drive health, safe...