Workplace Strategy & Operations

Profound is on a mission to help companies understand and control their AI presence. We’ve scaled from Seed to Series C in 16 months, opened offices in New York, San Francisco, and London, and now count roughly 10% of the Fortune 500 among our customers. Our physical footprint has grown as fast as everything else, and we’re hiring our first dedicated Workplace person to own it. Today this work lives across the Ops team alongside everything else they’re managing. That changes with this hire. You’ll own the experience of working at Profound: the real estate, the operations, and the programming that makes our offices feel like somewhere people actually want to be.

WHAT YOU’LL DO

- Own Profound’s real estate portfolio across NYC, SF, Buenos Aires, and London, tracking lease terms, renewal windows, TI obligations, and break clauses; lead future space searches and negotiations end to end, from initial LOI through execution, working with our broker partners and outside counsel

- Translate headcount plans and growth trajectories into space requirements; hold landlords accountable on buildouts and renovations, and coordinate with interior designers and contractors to ensure spaces reflect who we are

- Set and maintain the standard for what a Profound office feels like, including food service, cleanliness, AV, phone booths, and wifi, and handle the day-to-day mechanics that hold that bar: seating and space utilization, badge access, supply inventory, maintenance requests, and asset tracking

- Define and evolve Profound’s physical culture as we scale, shaping the environment so it reflects who we are, makes every new hire’s first week feel intentional, and makes our culture visible to candidates before they join

- Build and run a calendar of in-office programming across all locations, including weekly rituals, monthly events, happy hours, and seasonal moments, partnering with People Ops and recruiting to use the office as a talent and culture tool

- Build repe...