Associate (Billing/O2C)
The Associate (Billing/O2C) at Clifford Chance is responsible for managing the complete billing and collections process, ensuring accurate and timely invoicing, and effective recovery of receivables. This role supports matter billing, client collections, and stakeholder query resolution, adhering to defined service level agreements (SLAs), quality standards, and control requirements. Additionally, the position contributes to audit support, data reconciliation, and continuous process improvement to minimize lock-ups and bad debt.
Key responsibilities include managing end-to-end billing activities such as narrative review, time adjustments, pre-bill generation, draft review, and bill finalization. The role also involves ensuring billing accuracy through quality assurance, data reconciliation, and adherence to SLAs. Other duties encompass managing client follow-ups and query resolution, maintaining debtor summaries, analyzing bad debt, reducing lock-ups, driving improvements to accelerate cash collection and payment release, and supporting audits to ensure compliance with operational and control standards.
The ideal candidate should have 1-2 years of relevant experience in billing and collections or accounts receivables. A commerce graduate with flexibility to work in 24/7 environments is preferred. Strong oral and written communication skills are essential, along with being a self-starter, energetic, and a good team player. The candidate should be open to delivering additional efforts as needed, achieving weekly, monthly, and quarterly targets and SLAs, and following a robust escalation process. Resilience under pressure and the ability to quickly adapt to unforeseen work demands are important, as is the capability to handle queries for the owned area of responsibility and work with cross-functional teams in the country.
Compensation and benefits details are not specified in the available information.
Clifford Chance is a global law firm with a collaborative and inclusive culture, where diverse perspectives are recognized and valued. The firm combines deep legal expertise and commercial intelligence to grow, transform, protect, and defend clients' businesses across every critical moment. Operating in sectors and regions that matter to clients, Clifford Chance offers forward-thinking insights and innovative, tech-enabled solutions. The India team is a well-established and integral part of the firm's global operations, delivering high-value support across a wide spectrum of functions. With over 800 business professionals based in Gurugram and Hyderabad, the firm has been driving operational excellence and innovation for more than 15 years.