Bar Manager - Soho House New York
The Bar Manager at Soho House New York is responsible for overseeing the entire beverage program and bar team to ensure an exceptional experience for members and guests. This role involves promoting and enhancing bar standards, hiring and training staff, and maintaining the highest quality of drinks and service. The Bar Manager also manages inventory, plans promotional events, ensures compliance with quality and safety standards, maintains current licenses, updates vendor contracts, creates schedules, and sets business objectives to increase profits and maximize member and guest satisfaction.
Key responsibilities include leading the continuous improvement of all aspects of the beverage program, from product selection to staff development. The Bar Manager maintains and improves beverage cost KPIs to ensure optimal financial performance and profitability, as determined by company metrics, objectives, and targets. They ensure quality control and consistency throughout menu creation and process compliance by the entire beverage team. The Bar Manager is present in the front-of-house during shifts, engaging with members, employees, and co-managers, and continually enhancing their understanding of the member experience. They support bar and floor staff, offering assistance in various capacities, including staff supervision, POS operations, scheduling coordination, and co-management of front and back-of-house needs. Additionally, they ensure all procedures and standards are correct and that staff are trained to discuss new and existing options with guests. The Bar Manager organizes regular team meetings, trainings, and educational opportunities to develop and strengthen product knowledge and service steps while maintaining open, concise, constructive, and timely communication. They partner with the US Support team, including the US Head of Beverage, to leverage vendor relationships and minimize margins to maximize profits. The Bar Manager manages all inventory, staff scheduling, and purchasing, adhering to all legal requirements, including wage and hour laws, health and safety regulations, and more. They are responsible for Mystery Shopper Report results and staff development, participate as an active member of the management team in decision-making processes, attend required meetings, oversee daily and shift schedules, and make necessary changes based on business needs and budget. Other duties as assigned by the supervisor or manager are also part of the role.
The ideal candidate must have over 5 years of experience supervising and managing a high-volume food and beverage operation. They should have a proven track record of leading a professional, efficient, high-quality, service-oriented operation. The candidate must be highly organized, efficient, and detail-oriented, with excellent interpersonal and relationship-building skills. Proficiency in the use of MICROS (or similar POS), Microsoft Word, Excel, and Outlook is required. The candidate must have proven success in managing the operations of a beverage program, including recipes, menus, cost of sales, scheduling, inventory, and guest satisfaction. Experience in managing P&Ls, supervisory roles, coaching, and staff development is essential. A four-year degree in Hospitality and/or Restaurant Management is preferred but not required.
Soho House offers competitive compensation packages that feature global benefits and perks. Full-time employees are eligible for full benefits, including medical, dental, and vision coverage, as well as a retirement fund with a 2% match. Full-time employees have sick days and vacation days. Soho House provides career development opportunities, allowing employees to progress domestically or internationally, as well as managerially or technically. The company empowers the Soho House community to make positive change through mentoring, apprenticeship, local outreach, and sustainability initiatives. An extensive range of internally and externally run courses are available for all employees. Soho House celebrates its passion for food and drink through monthly calendars of trips, trainings, and events, available to all employees. From fitness sessions to cinema screenings and art classes, each month the company holds a series of fun events that employees can sign up for. While on duty in the Houses and Restaurants, employees are provided with a substantial meal free of charge.
Soho House is a collection of members' clubs, restaurants, hotels, and cinemas, catering to those in the film, media, fashion, and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe, and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun, and make an impact. Working at Soho House offers the opportunity to be part of a dynamic and creative environment, with ample opportunities for personal and professional growth.