Business Operations Manager

ABOUT CAMPFIRE

Campfire is building modern accounting software for startups and mid-size tech companies, and we're going head to head with giants like NetSuite to do it. Our AI-native general ledger runs the close, revenue recognition, and reporting for finance teams that have outgrown QuickBooks and refuse to settle for a legacy ERP.

THE ROLE

You'll own the business behind the business. You'll be the person leadership sends in on Campfire's highest-stakes problems, including ones nobody here has solved before. You'll get problems, not tasks, and you'll be expected to take them from "this is a mess" to "this runs itself." You'll work directly with every team at Campfire, and you'll have the authority to make decisions.

WHAT YOU'LL OWN

- The operating rhythm. Help build and run the planning, goal-setting, and metrics cadence the company runs on. Make sure every team knows the number they own and whether they're hitting it.

- The numbers leadership trusts. Set the definitions for every core metric, then own the reporting for ARR, pipeline, bookings, retention, and spend. When the founders or the board ask a question, you have the answer, pulled straight from the raw data yourself.

- Commercial contracts and vendors. Run vendor negotiations and renewals, manage the contract lifecycle with legal, and make sure we never auto-renew something we don't need.

- Sales and GTM operations. Own CRM configuration, territory and quota planning, and the mechanics of how reps get paid. Make the sales team faster without letting the data get messy.

- The company's infrastructure. Insurance, office and real estate, compliance, and the systems that keep a growing company running. Nothing falls through the cracks on your watch.

- Special projects that matter. New market launches, partnerships, monetization and packaging work alongside our pricing lead, board prep. You'll take new initiatives from zero to one. When something important doesn't have an owner yet, it la...