Case Manager
Morgan & Morgan, a leading personal injury law firm dedicated to protecting the people, not the powerful, is seeking a Case Manager to join their Detroit, Michigan team. The firm operates with over 6,000 employees across all 50 states, united by the mission: For the People. As a Case Manager, you will play a pivotal role in supporting attorneys and clients throughout the legal process.
In this role, you will be responsible for daily interactions with existing and potential clients, both via telephone and in person. You will order medical records from providers and communicate with clients and providers during the course of treatment. Additionally, you will obtain documents necessary to support injury and/or liability positions, interact with insurance carriers and healthcare providers to secure records and account balances, and negotiate case settlements with insurance carriers. Maintaining organized case files and preparing comprehensive demands for submission to carriers are also key responsibilities. You will work directly with multiple coworkers involved in the management and support of case files and interact with attorneys to present case synopses when required. Managing case files from intake to closing under the direction of an attorney and performing other related duties as assigned to meet the needs of the business are also part of your duties.
The ideal candidate should possess a Bachelor’s degree and have prior experience as a Personal Injury Case Manager. At least 2 years of working in a legal position or insurance adjuster experience is preferred. Strong negotiating skills are essential, along with the ability to be a team player and follow procedures. Proactive interaction with clients, insurance companies, and medical providers is crucial. The candidate must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision. Highly organized with the ability to juggle multiple deadlines in a fast-paced environment, strong writing and communication skills, and attention to detail are required. Extensive computer and database expertise, including Microsoft Word, Excel, Outlook, and typing no less than 35 wpm, are necessary.
This role is on-site, providing the opportunity to be fully immersed in the work and gain direct experience alongside the team. Morgan & Morgan offers a competitive salary and benefits package, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.
Joining Morgan & Morgan means becoming part of a firm that is dedicated to consumer rights and offers opportunities for professional growth and development. The firm values its employees and provides a supportive environment to foster success.