Case Manager
Morgan & Morgan, a leading personal injury law firm dedicated to protecting the people, not the powerful, is seeking a Case Manager to join their team in Raleigh. The firm operates with a mission to be the last line of defense for millions of Americans against insurance companies, large corporations, and defective goods. With over 6,000 employees nationwide, Morgan & Morgan emphasizes a collaborative environment where every member plays a key role in advocating for consumer rights.
As a Case Manager, you will be responsible for managing a varied caseload, assisting attorneys in developing settlements, and preparing necessary documents and correspondence. Your daily tasks will include interacting with existing and potential clients via telephone and in person, ordering medical records from providers, obtaining documents to support injury and liability positions, and communicating with insurance carriers and healthcare providers to secure records and account balances. Additionally, you will work directly with multiple coworkers involved in case file management, maintain organized case files, prepare comprehensive demands for submission to carriers under the supervision of an attorney, and present case summaries when required. The role also involves managing case files from intake to closing under the direction of an attorney and performing other related duties as assigned to meet the needs of the business.
The ideal candidate should possess a Bachelor’s degree, with prior experience as a Personal Injury Case Manager preferred. A minimum of two years working in a legal position or as an insurance adjuster is also preferred. Candidates must be team-oriented, proactive in interacting with clients, insurance companies, and medical providers, and capable of multitasking, prioritizing, and managing workloads with minimal supervision. Strong organizational skills, attention to detail, and proficiency in Microsoft Word, Excel, and Outlook are essential. The role requires the ability to type at least 35 words per minute and involves on-site work to facilitate direct experience alongside the team.
Morgan & Morgan offers an excellent benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays. The firm fosters a culture of collaboration and dedication to consumer rights, providing opportunities for professional growth and development within the organization.
Joining Morgan & Morgan means becoming part of a team committed to making a difference in the lives of individuals seeking justice. The firm values its employees and offers a supportive environment where each team member's contribution is recognized and valued.