Case Operations Manager, Complex Litigation

The Case Operations Manager for Complex Litigation at Morgan & Morgan serves as the operational leader for complex cases, collaborating closely with legal leadership to ensure efficient case progression from client sign-up to settlement. This role is integral to the firm's mission of defending consumer rights against large corporations and insurance companies.

Key responsibilities include overseeing all case operations, developing and implementing tools and processes for case teams, managing timelines and scopes in collaboration with legal leadership, and providing transparency through inventory reporting. The manager will also partner with various departments and third-party vendors to address obstacles, design client communication programs, and monitor the effectiveness of client communications. Additionally, the role involves overseeing staffing needs and the training and onboarding of new case team members.

Candidates should have at least 3 years of experience in operations, general management, or litigation case management, with strong problem-solving and analytical skills. The ability to synthesize information, simplify complex issues, and deliver actionable plans is essential. Experience with Salesforce and a background in high-growth companies are advantageous.

The position offers a salary range of $90,000 to $100,000 USD annually. Full-time employees are eligible for a comprehensive benefits package, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. The firm offers a dynamic work environment with opportunities for professional growth and development.