Client Lead

🇬🇧 Manchester, England
Posted 3 weeks ago
Expires July 19, 2026
Full TimeOn-siteMarketingOperations

The Client Lead at WPP Media is responsible for overseeing a specific client portfolio, acting as the primary liaison between the agency and the client. This role involves managing relationships, ensuring the delivery of high-quality services, and driving client growth and satisfaction. The Client Lead collaborates closely with internal teams to translate client objectives into actionable plans, leveraging WPP Media's AI-driven media solutions to deliver personalized and effective campaigns.

Key responsibilities include developing and nurturing strong relationships with client stakeholders, managing the entire client service process from brief reception to campaign execution, and overseeing financial management aspects such as budgeting and expenditure tracking. The Client Lead also directs and guides teams to ensure timely and high-quality deliverables, while proactively identifying opportunities to enhance the agency's value to the client.

Candidates should possess a minimum of 8-10 years of experience in strategic media leadership or client management within the media industry, preferably with a focus on sectors like automotive or digital media. A degree or equivalent cultural background is required, along with fluency in English at a C1 level. Demonstrated expertise in strategic media planning, a deep understanding of the evolving digital and martech landscape, and exceptional client advocacy and negotiation skills are essential. Strong strategic and commercial acumen, with the ability to identify growth opportunities and drive value for clients and the agency, is also crucial.

WPP Media offers a dynamic work environment that fosters creativity and collaboration. Employees have access to a global network, providing opportunities for professional growth and development. The company emphasizes work-life balance, offering flexible working arrangements, comprehensive health benefits, and initiatives focused on mental well-being. Regular in-office events and employee resource groups contribute to a supportive and inclusive company culture.

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