Construction Solution Engineer
The Construction Solution Engineer at Fieldwire is a pivotal role within the company's Customer Success team, focusing on delivering tailored solutions to clients in the construction industry. Fieldwire, a subsidiary of Hilti, is dedicated to revolutionizing construction management through innovative software solutions. The company operates globally, serving over 4 million projects across various sectors, including commercial, industrial, and residential construction.
In this role, the Construction Solution Engineer will collaborate closely with clients to understand their unique project requirements and challenges. They will provide expert guidance on implementing Fieldwire's software to optimize project workflows, enhance team collaboration, and improve overall efficiency. The position involves conducting product demonstrations, offering training sessions, and ensuring seamless integration of the software into clients' existing processes. Additionally, the engineer will gather client feedback to inform product development and contribute to continuous improvement initiatives.
Candidates should possess a strong background in construction management, with a deep understanding of industry workflows and challenges. Proficiency in using construction management software is essential, along with excellent communication and interpersonal skills to effectively engage with clients. A problem-solving mindset and the ability to adapt solutions to diverse project needs are crucial. Experience in a customer-facing role, such as customer success or technical support, is highly desirable.
Fieldwire offers a competitive compensation package, including a generous paid time off policy that can grow to 30 days per year within three years. Employees are encouraged to take their time off to relax and recharge. The company provides catered meals in the office and a fully stocked kitchen to ensure employees are well-nourished. A $500 annual learning and development credit is available to support continuous professional growth. Fieldwire also hosts company happy hours, game nights, and annual retreats to foster team bonding and a positive work environment.
Fieldwire's culture is built on core values of craftsmanship, empowerment, teamwork, customer-first service, and driving value. The company emphasizes a positive work environment that translates into motivated employees who drive success. Professional development is supported with education reimbursements and growth opportunities. Wellness programs prioritize employee physical and mental health. Diversity, equity, and inclusion are fundamental principles, with initiatives including targeted hiring, training, and Employee Resource Groups. Employees report feeling valued, heard, and included, contributing to a community dedicated to excellence and innovation.