Conversion & Enablement Lead
ABOUT SOLACE
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Read more in our Bloomberg funding announcement here
ABOUT THE ROLE
As a Conversion & Enablement Lead at Solace, you'll be responsible for systematically improving how patients move through our human-mediated funnel, from first contact to enrolled, active advocacy.
This is a deeply hands-on position. You'll collaborate closely with our clinical team, channel managers, and data to design, test, and iterate on the scripts, training frameworks, and intake flows that drive booking rates, show rates, intake conversion, and match rates. This is not a training-deck role; it's about diagnosing real friction in human conversations, building repeatable systems to address it, and translating...