Customer Service - Self Storage Manager

Public Storage is seeking a Customer Service - Self Storage Manager to join our team. As the industry leader in self-storage, we offer a dynamic work environment where you will manage multiple locations, both indoors and outdoors, ensuring optimal customer service and facility operations.

In this role, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls as necessary.

The ideal candidate has experience in customer service-oriented sales environments such as retail, restaurant, or other service-based industries. A valid driver's license and access to a personal vehicle are required for travel between work locations, with mileage reimbursement provided. Physical requirements include the ability to lift and move items up to 35 pounds, spend up to 50% of the time in outdoor environments, and perform cleaning and maintenance tasks to maintain facility standards.

We offer a competitive hourly wage of $19.00, with flexible full-time schedules between 9:30 am and 6:00 pm (weekends until 5:00 pm). Employees working an average of 20+ hours per week are eligible for benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work, with accolades for Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion. Join us to be part of the self-storage industry's leading team and advance your career in a supportive and growth-oriented environment.