Customer Service - Self Storage Manager

Public Storage, a leader in the self-storage industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, ensuring the smooth operation of our facilities.

As a Self Storage Manager, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payments through reminder and collection calls.

The ideal candidate will have experience in customer service and sales environments such as retail, restaurant, or other service-based industries. A valid driver's license and access to a personal vehicle are required for travel between work locations, with mileage reimbursement provided. Physical requirements include the ability to lift items up to 35 pounds and spend up to 50% of the time in outdoor environments, performing tasks like climbing stairs and opening large doors.

Compensation for this position is $18.00 per hour. Employees working an average of 20+ hours per week are eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work, with accolades for Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion. Joining our team offers growth opportunities within a supportive and inclusive environment.