Customer Service - Self Storage Manager

Public Storage, the leading provider in the self-storage industry, is seeking a dedicated Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, ensuring the highest level of customer satisfaction and facility management.

As a Self Storage Manager, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls when necessary.

The ideal candidate will have experience in customer service-oriented sales environments such as retail, restaurant, fast food, or other service-based industries. A valid driver's license and the use of a personal vehicle for work-related travel are required, with mileage reimbursement provided. Physical requirements include the ability to lift and move items up to 35 pounds, as well as spending up to 50% of the time in outdoor environments, including climbing stairs and performing cleaning and maintenance tasks.

Compensation for this full-time position is $15.50 per hour. Employees working an average of 20+ hours per week are eligible for benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Employees have also voted the company as having Best Career Growth, ranking in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Join us to be part of the self-storage industry's #1 team.