Customer Success Manager

Submittable is seeking a Customer Success Manager to join their team, focusing on building trusted advisor partnerships with assigned clients and aligning Submittable’s value to each client’s business goals. This role involves creating tailored Success Plans, leading regular Business Reviews, and assisting clients in growing their programs on the platform. The Customer Success Manager will collaborate with Account Executives, Technical Support, and other Submittable teams to address client needs and identify opportunities for expansion.