Data Compliance Specialist
Takealot Group, a leading South African e-commerce company, is seeking a Data Compliance Specialist to join their team in Cape Town. This role is integral to ensuring the company's adherence to data protection regulations and internal compliance standards. The Data Compliance Specialist will report directly to the Data Compliance Team Leader and will be part of a dynamic, high-performance team dedicated to supporting the Takealot Group's operations.
In this position, the specialist will be responsible for addressing and escalating data subject requests through all applicable channels. They will engage with relevant stakeholders to track and resolve data requests, conduct eligibility checks, and provide actionable insights to improve processes and systems related to data subject interactions across the organization. Additionally, the role involves managing service level agreements concerning Protection of Personal Information (POPI) data requests, performing regular internal audits on compliance practices, and reviewing data subject information to support the Information Officer. Collaboration with management and staff to identify and manage regulatory risks is also a key aspect of this role.
Candidates should possess a Senior Certificate or higher qualification, with a minimum of two years' experience in a specialist role. Proficiency in Excel, SQL, and Zendesk is required, along with experience in e-commerce, start-up, tech, or platform environments. Strong skills in complaint handling are essential. The ideal candidate will be customer-obsessed, pragmatic, and organized, with excellent verbal and written communication skills. Strong interpersonal skills and the ability to work effectively within a team are crucial. Experience in stakeholder management is advantageous.
While specific compensation details are not provided, Takealot Group offers a market-related total remuneration package. The company is known for its dynamic and innovative work environment, fostering a culture that values responsibility, accountability, and continuous improvement. Employees are encouraged to take ownership, collaborate effectively, and contribute to the company's mission of delivering exceptional e-commerce experiences to customers across South Africa.
Takealot Group is committed to creating a diverse and inclusive workplace, bringing together leaders from various backgrounds with a wide range of skills and experiences. The company emphasizes the importance of its people in driving business success and offers opportunities for personal and professional growth. Employees are encouraged to innovate, work smart, and continuously refine ideas to achieve excellence. The organization values a can-do attitude, high energy, and a solutions-oriented approach, making it an exciting place to build a career in the e-commerce sector.