Head: Driver Experience and Future of Work

The Head: Driver Experience and Future of Work at Takealot Group is a pivotal role within the Corporate Affairs team, focusing on enhancing the experience, working conditions, and overall well-being of independent delivery drivers across the company's ecosystem. This position is responsible for developing and implementing strategies that ensure drivers enjoy fair economic opportunities, transparency, meaningful engagement, safety, and appropriate social protections. Operating independently from driver recruitment and daily operations, the role translates driver feedback into systemic improvements, reinforcing Takealot Group's leadership in the evolving landscape of platform-enabled work.