Deal Desk Manager

You are the connective tissue between Sales, Finance, and Legal, with a primary focus on supporting the EMEA region. You help us structure clean deals, protect pricing integrity, and support the company as we transition from traditional subscription-based pricing to outcome-based pricing.

You partner closely with Sales leadership, Legal, Finance, and Accounting to review deal terms, guide approvals, and keep order forms consistent. You serve as a trusted advisor on deal structuring, helping shape creative solutions within defined guardrails, and you improve the process behind the process, from discount governance and contract standards to DocuSign workflows and system alignment. This role reports directly to the Director of Monetization Operations.

WHAT YOU’LL DO HERE

- Maintain and enforce discount governance, approval matrices, and escalation paths to preserve pricing integrity, margin discipline, and packaging consistency.

- Partner with Legal to manage contract redlines and standardize fallback language.

- Ensure deals are structured for accuracy, auditability, and compliance with Finance and Accounting requirements, including revenue recognition, reporting integrity, and downstream system alignment.

- Oversee DocuSign order form creation, including governance over template logic for multi-year, co-term, and partner deals.

- Act as a key business partner to Sales leadership, enabling reps while enforcing financial and operational guardrails.

- Serve as a trusted advisor on deal structuring, helping shape creative solutions within defined guardrails.

- Support the business as Coder transitions from traditional subscription-based pricing to outcome-based pricing, helping operationalize new structures, approvals, and documentation.

- Identify gaps in deal workflows and improve processes, documentation, and controls to help the business scale.

WHAT WE’RE LOOKING FOR

- Experience in deal desk, sales operations, revenue operations, finance op...