Digital District Engagement Advocate

The Digital District Engagement Advocate at Canva is a strategic role focused on enhancing the adoption and activation of Canva for Education across a vast number of K-12 schools and districts. This position requires a blend of analytical proficiency and customer success intuition to understand and address the unique needs of educators and educational institutions.

Key responsibilities include analyzing customer data to derive actionable insights that drive engagement, building dashboards and reporting frameworks to monitor performance trends, and designing targeted activation strategies for high-priority segments. The role also involves refining customer segmentation to enable personalized outreach and collaborating cross-functionally to identify and address friction points in the user experience.

Candidates should possess strong analytical skills with advanced proficiency in Excel or Google Sheets and experience with data visualization tools. A background in customer success, operations, or product analytics is essential, along with the ability to translate complex data into clear recommendations for non-technical stakeholders. The role demands a balance between meticulous analysis and proactive action, requiring both self-direction and effective collaboration across teams.

Canva offers a comprehensive benefits package, including equity packages, health benefits plans, a 401(k) retirement plan with company contribution, inclusive parental leave policies, an annual Vibe & Thrive allowance to support wellbeing and social connection, and flexible leave options to support personal needs and community engagement.

Joining Canva means becoming part of a dynamic team dedicated to redefining how the world experiences design. The company fosters a culture of innovation, collaboration, and continuous learning, providing ample opportunities for professional growth and the chance to make a meaningful impact in the education sector.