Director, KYC and Compliance Onboarding
Tipalti is seeking a visionary Director of KYC and Compliance Onboarding to lead the transformation of its compliance operations into a strategic engine for global growth. Reporting to the VP of Customer Onboarding, this role is pivotal in evolving the onboarding architecture to support the company's next phase of hyper-growth. The ideal candidate will be a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive.
Key responsibilities include owning the vision for Tipalti’s KYC/KYB future by designing a seamless onboarding journey that eliminates traditional compliance bottlenecks while maintaining regulatory integrity. The role involves driving consistency across a global team of KYC analysts by designing and enforcing a Global Standard Operating Procedure (SOP) to ensure uniform decision-making, quality, and speed. Additionally, the director will champion the customer at every stage of the compliance lifecycle, iterating on the customer journey to reduce friction, simplify documentation requests, and improve transparency. Collaboration with Sales, Onboarding Management, Product, and Legal teams is essential to align on a unified go-live strategy. The position also entails leading the evaluation and implementation of advanced RegTech tools, spearheading the transition to an always-on monitoring environment using AI, implementing a robust quality assurance framework, and establishing executive-level KPIs focusing on onboarding velocity, customer satisfaction, and automated pass rates.
The ideal candidate will have a proven track record of designing compliance processes with the end-user in mind, demonstrating exceptional ability to transform complex workflows into scalable, standardized global processes. They should possess visionary leadership to articulate a clear direction for modern, automated KYC in a multi-billion dollar fintech environment. A minimum of 12 years in Compliance or Financial Crime is required, with demonstrable experience in deploying large-scale technical solutions and third-party integrations. The candidate must have experience implementing automation tools to enhance customer experience, with a technology-first and AI-first mindset when approaching compliance and KYC workflows. Strong cross-functional influence is necessary to navigate complex internal organizations and gain buy-in from Sales and Operations teams. Deep knowledge of international AML/KYC standards across various jurisdictions is essential, and certifications such as CAMS or CFE are desired.
The anticipated base pay rate for this position is between $147,000 and $210,000 USD annually. Tipalti offers a comprehensive benefits package, including competitive salary and stock options, matching 401K, extended benefits, Employee Assistance Program, life insurance, AD&D, LTD, 15 days of PTO, subsidized lunch on office days, fresh fruit, snacks, and drinks in the office, phone/internet allowance, regular company-wide social events, and multiple Employee Resource Groups celebrating diversity and fostering an inclusive culture.
Tipalti is a late-stage, well-funded powerhouse where compliance is the department that makes "yes" possible for customers globally. Joining Tipalti means being at the forefront of the "Resilience Era" of compliance, building systems that prevent mistakes before they happen. The company is committed to elevating how finance teams operate in the global economy, empowering customers to scale faster and smarter by removing the complexities of global business and accelerating finance operations efficiency.