Director, Solutions Engineering
DIRECTOR, SOLUTIONS ENGINEERING
Level: Management, M4
Location: Ottawa, ON or Toronto, ON
Reports To: Shachin Ghelani | Chief Revenue Officer (CRO)
Type: Permanent | Full-Time
ABOUT SOLINK
At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.
Trusted by over 36,000 locations across 60+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.
We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!
THE ROLE
Solink is hiring a Director of Solutions Engineering to lead our two Solutions Engineering teams, covering SMB through Enterprise, and build a high-performing pre-sales technical organization across Solink’s software and hardware solutions.
You will own how Solink engages customers technically throughout the sales process, from discovery and solution design through demos, pilots, technical validation, and technical close. Your SEs will be the technical leaders of the deal and speak the language of the customer—the priorities, workflows, and challenges of each industry and persona we serve.
This role reports to the Chief Revenue Officer and partners closely with Sales, Product, Customer Success, Channel, and Implementation. The role will include occasional trave...