Enterprise Account Executive, Financial Services
Talkdesk is seeking an experienced Enterprise Account Executive to drive new business development and manage the full sales cycle within large enterprise accounts in the Financial Services sector. This role involves building strategic relationships, aligning internal resources, and executing value-based SaaS/CCaaS sales strategies to meet and exceed revenue targets. The position requires collaboration with partners, sales engineers, and executives to drive long-term account growth.
Key responsibilities include fostering and expanding relationships with business units and divisions within enterprise customers, creating and cultivating close relationships with strategic alliances, and understanding customers' business strategies to manage a sustainable business portfolio. The role also involves managing the end-to-end sales process, bringing innovative ideas to showcase Talkdesk's competitive advantage, and developing comprehensive sales strategies to achieve short- and long-term objectives. Additionally, the Enterprise Account Executive will build lasting relationships with management, team members, and the prospect/customer community, align with Talkdesk's sales Go-to-Market plan, and communicate accurate forecast information to the management team.
Candidates should have at least 8 years of outside/direct sales experience, preferably in SaaS, with a proven track record of exceeding quotas. Experience in selling enterprise software solutions into Financial Services accounts and strategic value-based selling is essential. Strong analytical skills, business acumen, and the ability to adapt to changing environments are required. The role demands excellent communication and presentation skills, extensive negotiation and contract development experience, and comfort operating in a fast-paced, dynamic startup environment. A BA/BS degree is required, and CCaaS knowledge is a plus.
Compensation includes a base salary with an On-Target Earnings (OTE) range of $300,000 to $330,000 annually. Additional benefits encompass medical, dental, vision, life, and disability insurance, an Employee Assistance Program (EAP), a 401(k) plan, uncapped paid time off (subject to manager approval), 14 paid holidays each year, and paid sick leave.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. The company fosters an inclusive culture where diverse perspectives drive success, and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdesk empowers its team members to drive meaningful impact while giving back to the communities and environment around them. With recognition as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and multiple AI Breakthrough awards, Talkdesk offers an exciting opportunity to shape the future of customer experience automation.