Enterprise Account Partner
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
ROLE DESCRIPTION
As an Enterprise Account Partner at Tennr, you will own the customer relationship and drive commercial outcomes post-sale. This is not a traditional customer success or account management role - it is a high ownership and high impact role responsible for ensuring customers realize measurable value, renew, and growth with Tennr.
Account Partners sit at the center of the business - partnering with Product, Engineering, Solutions, Sales, and Operations to translate Tennr workflows into real operational impact for healthcare providers. In this role, you will act as both the strategic project manager and a trusted advisor to some of the most complex healthcare organizations. Within Tennr, you will work across stakeholders from front-line operators to the C-suite to ensure Tennr is fully embedded, adopted, and integral to day-to-day operations.
This role is ideal for high performing professionals from healthcare consulting or healthcare investment banking backgrounds that want to work in a scrappy environment, thrive in ambiguity, and drive real business outcomes.
RESPONSIBILITIES
- Own the customer relationship end-to-end, from kickoff and deployment through renewal and expansio...