FinCrime Operations Internal Engagement and Governance Manager
The FinCrime Operations Internal Engagement and Governance Manager at Wise is a strategic leadership role responsible for designing and maintaining the global operating model for the Financial Crime Operations (FinCrime Ops) vertical. This position ensures the structural integrity, strategic alignment, and cultural health of a multi-domain ecosystem encompassing all FinCrime Ops teams. The role involves close collaboration with the FinCrime Ops leadership team to translate long-term business strategies into scalable organizational and communication structures. As Wise continues to scale, this position ensures that the FinCrime Ops infrastructure evolves proactively to meet the company's growth.
Key responsibilities include developing comprehensive roadmaps for service delivery within FinCrime Ops, providing strategic insights and leadership to manage multi-team plans, and overseeing large-scale projects that drive operational objectives. The manager is also tasked with establishing and driving operations governance, conducting operational diagnostics to identify areas for improvement, and implementing standardized performance management frameworks across all management levels in FinCrime Ops. Additionally, the role involves leading communication strategies for significant organizational changes, ensuring clarity and psychological safety during periods of hyper-growth or restructuring.
Candidates should have proven success in central operations, transformation, or governance roles, with demonstrable experience in designing, implementing, and coaching others on repeatable internal business processes. Expert-level proficiency in process design, strategic communications, and internal governance is essential, complemented by advanced skills in content design and documentation architecture. The ideal candidate must demonstrate mastery in credible influence, stakeholder management, and strategic problem-solving, while maintaining exceptional communication clarity and a proactive approach to coaching and facilitation. A passion for creating clarity from complexity and the ability to operate autonomously with high accountability are also crucial.
While specific compensation details are not provided, the role offers a competitive salary and benefits package, including opportunities for professional development and growth within the company. Wise is committed to fostering a diverse and inclusive work environment, encouraging applicants from all backgrounds to apply.
Joining Wise means becoming part of a global technology company dedicated to building the best way to move and manage the world’s money. With a mission to make international payments easier and more affordable, Wise offers a dynamic and innovative work environment where employees are empowered to contribute to the company's success and their own professional growth.