GM EMEA
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES.
We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.
We’re backed by a16z, BCV, General Catalyst, Y Combinator.
Currently more than 1300+ companies including Linear, Cognition (makers of Devin), Modal Labs, and run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List
Company
- Series B, $51M raised
- Backed by a16z, BCV, General Catalyst, Y Combinator
- 100+ employees
- Offices in San Francisco, NYC, and London (soon!)
The Role
We're opening a London office and need the person who's going to build it. Someone who can personally close EMEA deals and hire the team around them — who's done both before and wants to do it again, or is ready to take on the challenge.
What You'll Do
- Own the EMEA pipeline and revenue targets. Carry a personal quota and close deals yourself. This is a player-coach role — you are not delegating selling while the team gets built.
- Hire and manage the first EMEA AEs, CSMs, and support engineers for timezone coverage. You are building the org from scratch, which means you are also recruiting.
- Adapt Pylon's sales playbooks for European buyers — procurement cycles, GDPR sensitivity, and how selling to support and CX leaders differs in EMEA.
- Set up the London office. Start with co-working, then move into dedicated space as the team grows. Own local employment setup (EOR initially), vendor relationships, and the office budget.
- Be the voice of EMEA back to SF — relay product feedback, competitive intel, and regional feature requests.
- Partner with product on localization and compliance needs — data residency, GDPR, and whatever else European buyers ask for.
Why Now
We've proven the model in North America. The ne...