Head of Global Revenue Operations
Harbor is seeking a Head of Global Revenue Operations to architect and lead the commercial operating model underpinning its global, private equity-backed, consultative-services business. Reporting to the Chief Revenue Officer and partnering closely with the CEO, CFO, and Board, this executive will own end-to-end revenue lifecycle performance, from go-to-market strategy and planning through pipeline, productivity, and renewal. The role carries a clear transformation mandate: unify a historically distributed set of commercial-support activities into a modern Revenue Operations function, modernize the underlying technology and data stack, and install the operating cadence required to scale a consultative, multi-segment revenue engine.
Key responsibilities include developing and implementing a unified global Revenue Operations function with clear charter, service levels, and operating cadence; driving measurable improvement in forecast accuracy, pipeline coverage and velocity, win rates, and seller productivity; integrating the revenue lifecycle across demand, pipeline, deal execution, delivery handoff, and renewal/expansion; modernizing the go-to-market technology stack and improving data quality, governance, and time-to-insight; enhancing front-line manager coaching rigor, deal inspection quality, and team-level performance management; and serving as the authoritative source for commercial performance, planning assumptions, and investment decisions for the executive team and Board.
The ideal candidate will have at least 15 years of progressive leadership in Revenue Operations, Commercial Operations, or go-to-market strategy, including experience at the head-of-function level in a global business. A proven track record of building or transforming an enterprise Revenue Operations function in a complex, multi-segment organization is essential. Deep experience with the full revenue lifecycle, including go-to-market planning, forecasting, pipeline management, deal execution, productivity, renewal, and analytics, is required. Proficiency with Salesforce and the broader go-to-market technology stack, as well as a history of using technology and automation to drive commercial productivity, is highly desirable. Strong commercial and financial acumen, comfort owning forecast credibility with a CFO, and experience presenting to a Board are also important qualifications.
This position offers a unique opportunity to stand up a true enterprise Revenue Operations function with a clear seat at the leadership table, direct line of sight to the Board, and ownership of the operating system that governs how Harbor plans, sells, serves, and grows. The successful candidate will play a visible executive leadership role in Harbor’s next chapter, contributing to the company's ambitious growth agenda and scaling its consultative, multi-segment revenue engine.