Implementation Consultant

Job Title: Implementation Consultant
About the Role: Our platform is an all-in-one solution for Payroll, HR, and Time & Labor Management. Execupay combines innovative products with white-glove customer service to empower customers, allowing them to focus on their business. The Implementation team delivers a best-in-class implementation of our solutions, managing the client experience from start to finish.
Key Responsibilities:
• Lead a consultative implementation process from welcome call to go-live, managing client expectations throughout.
• Collaborate with internal consultants and stakeholders to understand business needs and optimize solution configuration.
• Review and evaluate client data, including historical, employee, and company-level information, to ensure proper system setup.
• Review tax returns (940, 941s, state quarterly returns), payroll registers, deductions, and earnings taxability.
• Enter client YTD/prior payroll information into the Execupay system.
• Support clients through their first two successful on-cycle payroll runs.
• Advocate for clients within Execupay to resolve issues impacting implementation quality.
• Transition clients smoothly to the Payroll team for ongoing support post-implementation.
Required Skills and Experience:
• Previous client management experience, handling multiple clients and projects.
• 1-2 years of payroll experience,
• Consultative approach with clients, responding promptly and effectively to issues.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities with a passion for solutions and knowledge of industry best practices.
• Strong organizational and project management skills, capable of multitasking.
• Flexible, team-oriented self-starter.
• Demonstrated ownership and accountability.
Preferred Qualifications:
• Experience in administrative and client-facing roles.
• Experience in accoun...