Investigations Specialist (Remote)

The Investigations Specialist at ABC Legal Services plays a crucial role in locating individuals and businesses for the service of legal documents. Operating within the Investigations Team, this position supports the company's mission as a national leader in process serving, ensuring efficient and accurate service delivery.

Key responsibilities include conducting thorough investigations using various databases to identify and locate subjects for service of process. The specialist will analyze findings, cross-reference order details, and communicate results to both customers and team members. Additionally, the role involves handling investigation-related inquiries via phone and email, as well as updating and reviewing procedural documents to maintain operational efficiency.

Candidates must possess a High School Diploma or GED, along with at least six months of related experience. Preferred qualifications include experience in an office environment or customer-facing role. The ideal candidate will demonstrate a strong work ethic, reliability, and the ability to maintain confidentiality. Proficiency in Microsoft Office Suite and a willingness to learn new systems are essential.

ABC Legal Services offers a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) plan with company matching, paid time off, and life and disability insurance. Additional perks encompass flexible spending accounts, an employee assistance program, and pet insurance.

Joining ABC Legal Services means becoming part of a dynamic team dedicated to innovation and excellence in legal support services. The company fosters a collaborative work environment with opportunities for professional growth and development.