Junior AdOps Manager (f/m/d)
The Junior AdOps Manager at Awin plays a pivotal role in supporting and managing a portfolio of advertiser accounts within the company's affiliate marketing network. This position involves close collaboration with clients and internal teams to analyze performance and validation data, identify operational and technical issues, and ensure the seamless execution of processes related to tracking, attribution, and transaction validation. Ideal candidates should possess strong analytical skills and a keen attention to detail, with a comfort in working with data, investigating discrepancies, and communicating effectively with clients.
Key responsibilities include managing and supporting a portfolio of advertiser accounts, validating transactions, and supporting monthly reconciliation processes with clients. The role also involves analyzing transaction, validation, and tracking data to identify trends, anomalies, and opportunities for improvement. Investigating validation, attribution, and tracking discrepancies, coordinating with internal technical teams and clients to resolve issues, and maintaining clear communication with advertisers are also essential tasks. Collaboration with internal stakeholders such as Client Services, Technical Operations, Finance, and Product teams is crucial, along with monitoring account health, SLA compliance, and operational performance indicators. Documenting processes and contributing to continuous improvement initiatives are also part of the role.
Candidates should have a good understanding of affiliate marketing and a genuine interest in the industry. Strong analytical and problem-solving skills are necessary, with the ability to investigate complex operational and technical scenarios. Excellent communication skills, both written and verbal, are essential for building and maintaining effective relationships with clients and internal stakeholders. The role requires exceptional attention to detail, organizational skills, and the ability to manage multiple priorities simultaneously. Proficiency in Microsoft Office applications, particularly Excel, is required, with advanced Excel skills being highly desirable. An interest in process improvement and automation, with experience in tools like Power Query, Power Automate, or similar, is also beneficial. An ownership mindset with strong accountability for account performance and issue resolution is important, as is the ability to work in a fast-paced environment with multiple stakeholders and competing priorities. Intermediate to advanced English proficiency is required.
Awin offers a comprehensive benefits package, including a flexible four-day workweek at full pay, with no reduction to annual holiday allowance. The company provides a hybrid working model, allowing for international collaboration and flexibility. Health and well-being initiatives are supported, with access to various programs and sports offers. Employees are eligible for health and dental insurance, transportation, and food vouchers. Development opportunities are available through the Awin Academy, offering a wide range of skills training, and an English language course subsidy is provided. A remote working allowance is also offered to cover part of the running costs, along with support in setting up a comfortable remote workspace. Additionally, a peer-to-peer recognition program is in place to appreciate and reward colleagues.
Awin is committed to fostering a dynamic, social, and inclusive culture. The company values diversity, equity, and inclusion, with initiatives such as the DEI Committee and Priders group to inspire organizational equality and inclusion. Awin's virtual 'Life @ Awin' hub brings colleagues from across the globe together for various social activities. The company champions uniqueness and authenticity, welcoming all backgrounds, identities, and experiences. Awin is part of the Axel Springer group, reflecting its commitment to growth and innovation.
Joining Awin provides an opportunity to be part of a progressive company that supports both professional and personal development. The role offers exposure to various aspects of operations within the Client Services department and the chance to develop expertise in affiliate marketing, tracking technologies, validation processes, and automation initiatives. Awin's commitment to employee well-being, development, and a diverse and inclusive culture makes it an attractive workplace for individuals seeking growth and a supportive environment.