Manager, Clients

The Manager, Clients role at WPP Media Malaysia involves serving as the primary point of contact for a portfolio of clients, managing their advertising needs across all channels. This position is integral to WPP Media's Clients team, a business unit dedicated to servicing local growth-oriented clients with performance-driven objectives and agile operations. The team comprises media specialists who perform hybrid roles encompassing end-to-end client engagement, strategic planning, and campaign management.

Key responsibilities include developing and maintaining strong client relationships, understanding their business goals, and translating these into effective advertising strategies. The Manager oversees the entire campaign lifecycle, from strategic planning to campaign setup, execution, and ongoing optimization. This involves collaborating with clients to define clear and measurable campaign objectives, developing comprehensive advertising strategies across relevant channels, and ensuring campaigns are delivered on time, within budget, and meet or exceed client expectations.

The role requires 2-3 years of prior work experience in the media industry for a Manager position, and 5-7 years for a Senior Manager position. Experience in managing small teams or being responsible for the growth and development of team members is preferred. Strong client relationship management skills, strategic insight into client businesses, and the ability to manage the entire campaign lifecycle are essential.

WPP Media offers a dynamic work environment that fosters creativity, collaboration, and connection. Employees have access to the global WPP Media and WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. The company provides competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

Joining WPP Media means becoming part of a culture that values creativity, collaboration, and continuous learning. The company is committed to fostering a culture of respect where everyone feels they belong and has the same opportunities to progress in their careers. With a hybrid work approach, employees are encouraged to work together in the office around four days a week, fostering an environment that supports both personal and professional growth.