Manager, Fraud Prevention
AXS is seeking a Manager of Fraud Prevention to lead and enhance its fraud prevention initiatives. This role is integral to safeguarding the company's financial processes and ensuring compliance with relevant laws and regulations. The position is based in Los Angeles, California, and offers a dynamic environment within the entertainment and ticketing industry.
In this role, the Manager will oversee the daily operations of the fraud prevention team, including setting priorities, managing agent schedules, and monitoring key performance indicators. They will develop and implement policies and procedures aimed at reducing fraudulent activities and recovering any incurred losses. Additionally, the Manager will be responsible for the team's development roadmap, which involves identifying strategic priorities, advocating for necessary resources, and analyzing and procuring tools and systems. Collaboration with other departments as a subject matter expert in global fraud, chargebacks, and payment operations is also a key aspect of this position.
Candidates should have over seven years of experience in fraud prevention, with at least two years in a managerial role. A strong understanding of payment operations, anti-fraud measures, and chargeback systems is essential. Proficiency in SQL or scripting languages, as well as advanced Excel skills, are required. The ideal candidate will be adept at collaboration and teamwork and have familiarity with project management.
The compensation for this role includes a salary range of $120,000 to $130,000 annually. The position is eligible for a bonus under the current bonus plan requirements. Benefits for full-time employees encompass medical, dental, and vision insurance; paid holidays; vacation and sick time; company-paid basic life insurance; voluntary life insurance; parental leave; a 401(k) plan with a 3% employer match; flexible spending and health savings account options; and wellness offerings. Notably, full-time employees are eligible for these benefits on the first day of employment.
AXS is dedicated to revolutionizing the live entertainment industry by providing innovative solutions that enhance the fan experience. Joining AXS means becoming part of a team that values creativity, collaboration, and a passion for live events. The company offers opportunities for professional growth and development, fostering a culture of inclusion and community engagement.