Manager, Vetify Supplier Support (B2B Customer Support)

The Manager of Vetify Supplier Support at Avetta will lead a dedicated team focused on providing exceptional B2B customer support to suppliers utilizing the Vetify service. This role is integral to Avetta's mission of streamlining compliance and enhancing supplier readiness within the supply chain.

Key responsibilities include overseeing daily operations of the Vetify Supplier Support team, ensuring prompt and effective assistance to suppliers, and maintaining high standards of service delivery. The manager will also develop and implement strategies to improve support processes, monitor team performance, and foster a culture of continuous improvement.

The ideal candidate will possess a bachelor's degree in business administration or a related field, along with at least five years of experience in customer support management, preferably in a B2B environment. Strong leadership skills, excellent communication abilities, and a proven track record in process optimization are essential.

Avetta offers a competitive compensation package, including health benefits, retirement plans, and opportunities for professional development. Employees enjoy a collaborative work environment that values innovation and growth.

Joining Avetta means becoming part of a company committed to enhancing safety and compliance in global supply chains. This role provides a unique opportunity to make a significant impact by supporting suppliers in achieving compliance and operational excellence.