Mid-Market Revenue Architect

The Mid-Market Revenue Architect at Gong serves as a strategic partner to mid-sized customers, focusing on driving revenue transformation through Gong’s AI Operating System. This role involves guiding executive stakeholders and operational teams to implement AI-driven workflows, accelerate adoption, and achieve measurable business outcomes across the revenue lifecycle.

Key responsibilities include designing and executing strategies to modernize revenue operations, mapping current customer processes to AI-driven workflows, and leading adoption initiatives to embed Gong into daily team activities. The Revenue Architect also quantifies business outcomes to demonstrate Gong’s ROI and manages renewal strategies in collaboration with cross-functional teams.

Candidates should have 4-8 years of experience in customer-facing roles within B2B SaaS companies, such as customer success, account management, or implementation. Proven ability to engage with senior stakeholders, excellent communication skills, and a data-driven mindset are essential. A passion for driving customer outcomes and contributing to a high-performing work culture is also important.

Gong offers a comprehensive benefits package, including various medical, dental, and vision plans, a flexible wellness stipend, mental health benefits, a 401(k) program, education and learning stipends, flexible vacation time, paid parental leave, quarterly company-wide recharge days, and a work-from-home stipend.

Gong fosters a collaborative and innovative company culture, emphasizing transparency, trust, and professional growth. Employees are encouraged to challenge conventional wisdom and enjoy the journey of building the future of revenue intelligence.